…t), I find many people get stuck and want to impose order on the chaos that is a dynamic system. So one of the key learnings here is to suspend the need to solve and embrace the chaos of the system. Relationships are messy, so the map should also be a complete mess. I encourage a the messier the better approach, as this shows that you have had one insight lead to …
Helping teams align and get a shared picture of a system has huge benefits. By bringing in a diversity of people that own different parts of the system and stakeholders that the system is designed to support, the team can identify where their own mental map of the system is incomplete or inaccurate.
These maps helps people understand the scope of impact that decisions they make can have on the system and helps you anticipate 2nd and 3rd order effects to changes in the system. It helps you understand bottlenecks, limiting factors, and dependencies within the system.